Terms and Conditions

1. Identity and address of “The Responsible”

SOFT2GO S.A DE C.V, better known as “Eversoft,” with address at Avenida Diamante 2583, Colonia Bosques de la Victoria, Postal Code 44540, Guadalajara, Jalisco, Mexico, is The Responsible for the processing, confidentiality, use, and protection of the personal data you provide us, and we inform you that these will be used solely and exclusively for the following purposes and in accordance with these Terms and Conditions:

2. Purposes of personal data processing

The personal data we collect from you will be used for the following main and/or primary purposes, which are necessary to provide you with our products and/or services:

1.

Provide you with our products and/or services when you request them;

2.

Respond to your inquiries, comments, and follow up on any requests made through our Internet Portal: eversoft.mx in the Contact section;

3.

Contact you to follow up on your request for our products and/or services;

4.

Fulfill obligations arising from a legal relationship with you or that may be established;

5.

Maintain a file of records and a dossier of the contractual relationship for future service monitoring;

6.

Use them in any type of judicial and/or extrajudicial collection action arising from the contractual relationship;

7.

The personal information provided by suppliers to the Data Controller is for the purpose of verifying compliance with the necessary requirements to be a supplier, understanding their capacity for services, the material and human resources at their disposal, their capacity and experience in the relevant industry, and, if applicable, to receive the services and products provided by them.

8.

Attend to your calls and provide support for our services;

9.

Process, complete, modify, update, or cancel contracted services whether by phone, in person, in writing, or by email;

10.

Manage and receive payments according to the legal relationship with you;

11.

Prepare, manage, send, and collect internet tax invoices;

12.

Address legal requirements from Authorities for compliance with Laws, Regulations, and any other applicable provisions;

13.

Inform about new services or products related to services provided previously;

14.

Control visitor access;

15.

Control company security; we inform you that you are being video-recorded by security cameras. These images will be used for security purposes for our prospects, clients, visitors, and suppliers. The mentioned data will be kept for 120 natural days and will be canceled afterward. Recordings are stored in a secure area with restricted access to Executives, Managers, and, if necessary, competent authorities who will be requested by the Data Controller through a court order.

3. Mechanism for the data subject to express their refusal for secondary or ancillary purposes

If you do not wish your personal data to be processed for some or all of the secondary or ancillary purposes, you may deny us your consent from now on by sending your request to the email The Responsible. Your refusal in this regard will not be a reason to stop providing our products and/or services and performing the other main purposes contained in these Terms and Conditions.

4. Personal data processed

The means to collect personal data, for the purposes described in these Terms and Conditions, are:

To carry out the purposes described in these Terms and Conditions, we inform you that we will use the following personal data: Name(s), Last name of the legal representative; fiscal address (street, interior and exterior number, neighborhood, delegation or municipality; postal code; state; city and country); Federal Taxpayer Registry; Tax ID, email, landline and/or mobile phone, Articles of Incorporation; website or Internet portal; identification on social networks (Twitter and Facebook), financial data for payments (name of your bank, account number; interbank CLABE; branch), and we make available as a form of payment through our Paypal Internet portal (The information provided does not constitute or form part of the Personal Data subject to the protection of this Privacy Notice, being the responsibility of the company providing that platform).The Responsiblefor the processing of Personal Data knows the importance of protecting the personal data of minors or people who are under interdiction or incapacity established by law, soThe Responsibledoes not obtain, use, disclose, or store information related to minors or people under interdiction or incapacity established by law. If you are a parent/guardian and become aware that a minor or a person under interdiction or incapacity established by law has provided their personal data without your consent, you can exercise your rights in accordance with the section on means and procedure for exercising the “ARCO Rights”.

5. Sensitive personal data

We inform you thatThe Responsible. does not collect sensitive personal data, understood as data that affects the most intimate sphere of the data subject or whose misuse could give rise to discrimination or pose a serious risk to them. In particular, sensitive data includes those that may reveal aspects such as racial or ethnic origin, current and future health status, genetic information, religious, philosophical and moral beliefs, union membership, political opinions, sexual preference.

6. Transfer of personal data

Your personal data will only be transferred to national or foreign third parties that are legally or commercially related to The Responsible. to fulfill the purposes described in the Terms and Conditions and in the updates made available to you, soThe Responsible. may transfer your personal data in cases provided for and authorized by law as follows: (i) To the Tax Administration Service, by virtue of the processes of issuance and sending of electronic invoices over the Internet; (ii) To legal entities or any entity that is part of the same economic or control group to whichThe Responsible. (iii) To affiliated or non-affiliated companies that assist, support or collaborate withThe Responsible. ; (iv) To different authorities for the resolution of requirements or the response to them in any legislation or regulation; (v) To your bank in case of collecting our services; (vi) To Accountants and/or Lawyers for the management, control, and registration in accordance with applicable regulations of the economic transactions or operations carried out by the company, as well as to safeguard our rights and those of third parties. We inform you that your personal data will not be marketed, transferred, assigned, or reported to third parties without the express and written consent of the Data Subject, likewise, in caseThe Responsible. were to transfer your Personal Data to any of its providers in order to carry out the Processing Purposes established in these Terms and Conditions, it will do so after entering into confidentiality agreements and only if (i) the provider or person to whom the Personal Data is transmitted accepts subjecting the processing of the Personal Data to these Terms and Conditions, and (ii) it is not one of the cases established in article 37 of the Law and with the prior express and written consent.

7. Consent for the transfer of personal data

We inform you that for the transfer of personal data described in the previous section, your consent is not required, as they are authorized by current legislation.

8. Means and procedures to exercise the “ARCO Rights”

We inform you that you have the right to know what personal data we have about you, for what purposes we use them, and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations provided by the regulations (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. For the exercise of any of the ARCO rights, you may request information from within:(33) 2060 9955and from abroad: +52 (33) 20 60 9955 where you will be attended to with pleasure. For the exercise of ARCO Rights, we provide you with Two Means:

Procedure and Requirements for the Exercise of ARCO Rights: For the exercise of the rights referred to above, your request must be accompanied by at least the following information

The Responsiblewill inform the data subject, within a maximum period of twenty days, counted from the date on which the request for access, rectification, cancellation, or opposition was received, of the determination made, so that if it is appropriate, it can be made effective within fifteen days following the date on which the response is communicated. The aforementioned deadlines may be extended only once for a period equal to the original, provided that the circumstances of the case justify it. The delivery of personal data will be free, with the data subject only having to cover the justified expenses of shipping or with the cost of reproduction in copies or other formats.